Implementation Services:

Choosing the Right application software Package suited to your business is very challenging and more challenging is expertise needed for successful implementation, which could be expensive and time-consuming. We at SR guide you through effective decision-making through software evaluation and selection and then implement it seamlessly to achieve desired benefits. We offer package selection and software implementation services across all technology domains like ERP, CRM, Enterprise Application Integration and IT Infrastructure Management.

ERP: Our solutions in Enterprise Resource Planning (ERP) help you in automating the enterprise and speeds up transactions across the organization. These solutions are typically integrated with Order Management, supply chain, HR and Payroll systems, e-Procurement, e-Business and CRM applications. We combine an integrated solutions approach, experienced project teams, offshore delivery, and strong technology practices in solutions like SAP and Salesforce.com.

CRM: Our CRM solutions help customers address a variety of CRM implementation issues in areas like customer retention, account management, campaign management or call center interactions. We help them devise strategies to increase revenue, productivity and customer satisfaction. These strategies are then brought to life by carefully choosing the right package solution, orchestrating a pinpoint execution, and providing post go-live support and end user training. Our technology practices focused on solutions like SAP and Salesforce.com enable us to provide best-of-breed application development services for rapid and precise CRM implementation. Combine this with our experience in understanding industry verticals and customer care processes, and you have the ideal partner to deliver the elusive ROI on your CRM investments.

EAI: Achieving seamless integration is not all that easy as it appears, as it involves integration of internal, home grown applications, legacy systems with the external business processes and systems. SR's expertise in the EAI space includes specialization on middleware products like TIBCO, Web Methods, Web Sphere and Microsoft BizTalk. SR has also developed an optimized EAI Project methodology and product evaluation framework based on work experience with large Fortune 500 companies across industry domains and geographies.